DELIVERY & SHIPPING

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We will start processing your order immediately and will ship all orders within two business days from the date the order was placed. We reserve the right to obtain validation of your payment before processing the order. In the event the order is rejected and payment has gone through, you will receive a full refund.

Orders that are shipped may be subject to import taxes, custom duties and fees levied by the destination country. Also delays may be experiences due to required custom clearance procedures. We try our best to minimize any such fees and delays however they are out of our control as they vary from country to country. All import taxes, customs duties, and fees are the responsibility of the recipient. 

All UK orders are eligible for FREE standard shipping and can take 3-5 business days to arrive from the day of shipment.

We do ship internationally at a very competitive rate and full details can be found below in GBP:

UK (exc Channel Islands)

Standard Shipping (non-tracked, 3-5 business days) - FREE

Expedited Shipping (non-tracked, 1-3 business days) - 1.99

Standard Tracked Shipping (3-5 business days) - 2.49

Expedited Tracked (1-3 business days) - 2.99

 

Mainland Europe

Standard Shipping (non-tracked, 3-6 business days) -  1.99

Tracked Shipping (3-5 business days) - 7.99

 

USA, Canada & South America

Standard Shipping (non-tracked, 3-6 business days) - 1.99

Tracked Shipping (3-5 business days) - 7.99

 

UAE, Qatar, China, Japan, Middle East, Asia & Africa

Standard Shipping (non-tracked, 3-6 business days) - 1.99

Tracked Shipping (3-5 business days) - 7.99

 

Australia, New Zealand, Singapore & Rest of the World

Standard Shipping (non-tracked, 3-6 business day) - 2.99

Tracked Shipping (3-5 business days) - 7.99

 

*Business days are Monday to Friday (excluding bank holidays)

 

For security reasons, all international orders must be delivered to the billing address and additional security checks may be administered. If this is the case, we will contact you by email. Failure to reply to these emails may result in your order being delayed or even cancelled. 

 

Please allow up to 14 days for the order to arrive from the date of the order, as unfortunately we do not have any influence over the couriers delivery methods. We will endeavour to do out best to ensure you get your wallet at your earliest convenience. 

For questions related to your order, email us at info@hoqswallets.com

You may also want to check our return policy.